At Koh Tao Easy Divers, we are committed to protecting and respecting your privacy as a user of our services. This Privacy Policy outlines our policy and practices related to the collection, storage, protection, and usage of user data in compliance with international data protection regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).
By using our website and services, you consent to the collection, storage, processing, and disclosure of your personal information as described in this policy.
Collection and Usage of Personal Information
Personal information refers to any information that identifies or can be used to identify an individual. We collect personal information from users in several ways:
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Provided by You: We may collect personal information, including but not limited to your name, email address, phone number, and billing information, when you fill out forms, make bookings, or communicate with us through our website or other communication channels.
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Automatically Collected Information: We use Google Analytics, a web analytics service, which automatically collects basic information about your device, location, and usage patterns when you visit our website. This helps us identify how our site is being used, but it does not personally identify you unless you provide such information.
We only collect and use personal information to provide and improve our services, communicate with you, and fulfill any legal or contractual obligations.
Data Retention and Protection
We store and retain personal information for the shortest duration necessary to fulfill the purposes outlined in this policy, unless we are required by law to retain it for a longer period. We employ physical, administrative, and technical measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
While we take reasonable precautions to ensure the security of your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.
User Rights
As a user of our services, you have specific rights regarding your personal information. To exercise these rights, please Contact Us using the details provided at the end of this policy. Your rights include:
- Access: You have the right to access the personal information we hold about you and receive a copy of it.
- Correction: You have the right to request the correction of any inaccurate personal information we hold about you.
- Deletion: You have the right to request the deletion of your personal information, provided there is no valid reason for us to retain it.
- Objection to Processing: You have the right to object to the processing of your personal information based on legitimate interests or direct marketing purposes.
Please note that in certain circumstances, we may be legally obligated to retain or process your personal information. However, we will inform you if any such limitations exist in our response to your request.
Third-party Data Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your personal information with trusted third parties who assist us in providing our services.
We engage external service providers, such as payment processors and email marketing platforms, who have agreed to comply with applicable data protection regulations. These service providers have access to your personal information solely for assisting us with service delivery and are obliged not to disclose or use it for any other purposes.
Changes to this Privacy Policy
This privacy policy may be updated from time to time to reflect any changes in our practices or applicable laws. Any changes to this policy will be posted on our website. We encourage you to review this policy periodically to stay informed about our practices regarding the collection and usage of personal information.
Contact Us
If you have any questions, concerns, requests, or complaints about this privacy policy, our practices, or your personal information, please contact us at:
Email: [email protected]
Address: Privacy Policy
Telephone: Privacy Policy
Please note that this privacy policy is provided as a general outline and may not cover all processing activities or specific legal requirements of all jurisdictions. It is your responsibility to ensure compliance with applicable laws when using our services.